IT Process Manager (Refnr:503)

IT Process Manager
Lead and secure that best practices Build & Run processes are implemented and governed within the IT domain. To improve both speed and quality of IT-deliveries supporting the business organization. Train the organization in the processes and responsible for measure the efficiency through key performance indicators. 

Required skills/experiences:
• Many years of experience from process development and process governance within the IT domain. 
• Able to drive the process implementation and continuous follow up on the IT organizations process maturity. 
• Knowledge in tools supporting the process implementation for various number of process. Like for incident-, problem-, change- and release processes 
• Well proven in facilitate workshop to drive progress and document results. 
• Minimum of five years of working experience within process governance. 

Preferred skills/experiences: 
• Certified within ITIL foundation. 
• Experience from lean and/or sigma six implementation. 
• Experience from Telecom and Large Service Delivery organizations
Start: Omgående
Placeringsort: 100% på plats hos kund, Stockholm